Personally speaking, one of the most annoying recent experiences was trying to watch a live World Cup match on the Player’s phone app while sitting in a parked car. The buffering and freezing and fuzzy picture, even when watching on a laptop with a high-speed Wi-Fi connection the random jumps back to the beginning of a programme, which of course meant having to endure the adverts all over again. The frustrations were manifold and maddening. To be brutally honest, the old RTE Player (see, I’ve started doing it already) could sometimes be, to put it as mildly as I possibly can, a pile of crap. Still, the news will be greeted with tentative optimism by anyone who’s ever used what I suppose we’ll soon be calling “the old RTE Player” - an experience, as most of us can testify, that wasn’t always pleasant. That’s a year more than it took to make Star Wars: The Force Awakens (which is on RTE1 on Christmas Day, by the way). And all it’s taken is three years of development. By now, it should be available on all the applicable devices. The beta version of the player’s latest iteration went online last week. Version of the RTE Player is finally here. Journal Media does not control and is not responsible for the content of external websites.The wait - assuming you were waiting, rather than just getting on with your life, which would have been the sensible thing to do - is over. Users are reminded that they are fully responsible for their own created content and their own posts, comments and submissions and fully and effectively warrant and indemnify Journal Media in relation to such content and their ability to make such content, posts, comments and submissions available. Journal Media does not control and is not responsible for user created content, posts, comments, submissions or preferences. Wire service provided by Associated Press. Irish sport images provided by Inpho Photography unless otherwise stated. News images provided by Press Association and Photocall Ireland unless otherwise stated. For more information on cookies please refer to our cookies policy.
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#RTE NEWS PLAYER CODE#
TheJournal.ie supports the work of the Press Council of Ireland and the Office of the Press Ombudsman, and our staff operate within the Code of Practice. One viewer urged RTÉ to reconsider its 30-day policy (how long a programme remains on the Player) and it was explained to them that this limit is set due to rights restrictions and licensing agreements on certain programmes. In terms of other complaints, one individual said they were “sick to the very core of having to watch adverts”, writing: “I have actually stopped watching RTE Player recently because of it.”Īnother person complained that the Player’s Fair City Extras preview content was showing the previous episode rather than the next one due to air. The majority of the feedback received by RTÉ during the period in question related to technical issues and problems with streaming and buffering. “As a dual-funded media organisation, RTÉ is statutorily obliged to supplement licence fee income with commercial revenue to deliver on its range of public services,” they stated. We will continue to improve the service on an ongoing basis.
#RTE NEWS PLAYER TV#
“It is now available on web and mobile apps, and a full suite of Smart TV apps are in development for delivery soon.
“RTE Player is crap … invest in technology delivery”Ī spokesperson for RTÉ said the broadcaster “always listens to audience feedback”, adding that the new service, which was launched two weeks ago, has “enhanced content and improved functiona lity”.“Numerous freezes of the feed … unwatchable”.“Player can crash on multiple occasions … slow and pixellated … poor quality software”.Comments from viewers received by RTÉ included the following:
The RTÉ Information Office received eight emails about the Player from October to December 2017 and 39 emails from 1 January to 25 October 2018.Ī number of people were unhappy with the quality of the Player’s streaming function. The state broadcaster received dozens of emails from members of the public containing feedback about its online Player service between October 2017 and October 2018.Ī selection of the complaints sent to RTÉ was released to TheJournal.ie following a Freedom of Information request. RTÉ HAS LAUNCHED a new Player service after receiving numerous complaints from viewers about streaming problems.
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